Delivery Manager

IT · London, London, City of
Department IT
Employment Type Permanent
Minimum Experience Experienced

Delivery Manager – Technology


About JAJA

Jaja is a consumer finance business, launching its first product, a digital credit card, in 2018. Since then it has grown rapidly and has recently completed the acquisition of a multi-£000m credit card portfolio. With backing from several major Private Equity funds, Jaja has an ambitious growth strategy that includes providing consumer finance in partnership with leading consumer brands, with a number of partnerships secured alongside an exciting pipeline of opportunities. 

Jaja is on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time, and frustration. Or as we say it, Make Simple. We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.


Description of the Business Unit

Being a FinTech organisation, Software Engineering, Innovation and what the future looks like is the heartbeat of Technology throughout JaJa. We strive as a business unit to achieve best in class design principles, utilising the latest technologies and delivery in a collaborative fashion aligned to an Agile philosophy of feature driven squads. We are Techies at heart and go all out for perfection of products as key enablers.


Purpose of the Role

The Delivery Manager will be an Agile Evangelist, with a technology background, responsible for Delivery Management and running of Software Engineering initiatives. This is an excellent opportunity to utilise your delivery expertise whilst also adding technical value and mentorship to feature teams in an innovative, fast paced start up environment.

You will collaborate with Product Teams and Architecture to manage the successful delivery of initiatives and empower the team to deliver high quality, secure and scalable products.

 The role will suit someone with a technical background, who is comfortable leading feature teams/squads and enjoys working on innovative projects with leading edge Tech. This role is 100% management and technical leadership, with no hands-on engineering.


What’s the opportunity?

You will work in a dynamic fast paced environment, delivering a significant change agenda for a business that is shaking up the Consumer Finance industry. Working with a passionate set of colleagues who excel at delivery you will have a varied and interesting portfolio of activity that is not constrained by the status quo. 


Key Accountabilities:

Leading and providing Delivery Management capability with responsibility for management of Feature Teams in line with Agile Principles.

Delivery Management services in environments with multiple Feature Teams using techniques including Design Driven Design (DDD), Behaviour Driven Design (BDD), Test Driven Development (TDD), MoSCoW, User Stories and Story Points.

Facilitate Scrum ceremonies; release and sprint planning, daily stand-up, show & tell, refinement and retrospective

Drive the adoption of engineering practices such as test-driven development, pair-programming, automated testing and continuous delivery to improve quality and reliability of the team's deliverables.

Ability to challenge and remove any unnecessary barriers to Service Delivery

Leading a collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of multidisciplinary teams

Coaching and leading self-organising teams in advanced Agile techniques

You will be constantly scanning ahead of delivery to identify risks, issues and blockers to progress and identifying tactics for the removal of those and clearing the way for delivery

Building a strong team culture where engineers feel valued and empowered to meet their full potential


Essential skills and Experience

Expert agile programme and delivery management capability on significant projects and portfolios >£10M

Experience of managing and governing delivery of complex portfolios with multiple programmes in parallel

Experience of successfully engaging and reporting to senior stakeholders

Experience and demonstrable skills in digital transformation, transition and service management of complex digital services

Experience in blending in-house and third parties to successfully source and deliver digital outcomes

Strong negotiation skills and the ability to influence external partners, suppliers, stakeholders and customers to secure mutually beneficial outcomes

Proven track record of managing and mitigating risks and issues strategically


Desirable skills and experience

Experience working in Credit Card industry

Native App platform exposure aligned to Financial Services


What's in it for you? 

The chance to make a real impact in a growing start-up on a mission to change the face of the consumer finance industry forever.

Competitive salary 

Hand brewed Scandinavian style coffee served fresh from Jaja Bar every day 

Friday drinks and social Jaja Sessions where lofty ideas are rewarded 


 More exciting benefits you will hear about when we talk  

Thank You

Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

  • Location
    London, London, City of
  • Department
  • Employment Type
  • Minimum Experience